Our Promise

An adventure of a lifetime. IceWalks tours take place entirely outdoors. We operated last summer successfully with no COVID transmission on our tours.

  • You can cancel at any time. Whether it be due to travel restrictions or if you are feeling unwell, you will receive a full refund.
  • We will collect your email address for the purposes of contact tracing in the unlikely event we need to connect with you about possible COVID-19 transmission.
  • Please bring your own gloves, hat, rain gear and mask. If you don’t have the gear required to have a comfortable trip, we will lend you ours, but at this time, it is best and safest if you use your own.

Summary of Protocols

Currently Alberta is in a State of Emergency due to rising COVID cases. There are new indoor restrictions and mask mandates in place. IceWalks' tours take place entirely outdoors and we are continuing normal operations with max group sizes of 12 people. Two meter social distancing at all times is the only measure that has been mandated for outdoor activities.

The following are our COVID protocols that the guests and staff are to follow this season:

  • Outdoor group sizes are capped at 12 people
  • 2m social distancing is required outdoors at all times. Masks to be worn when social distancing is not possible.
  • Sanitize common touch surfaces regularly and all gear is washed prior to reentering circulation
  • Hand sanitizer available and encouraged for use prior to the tour
  • Daily temperature checks and weekly COVID tests for all staff. All of our staff are fully vaccinated.

Procedure for The Parking Lot and Gear-up Area and on Tour

Our guides will wear masks while meeting and gearing guests up in the parking lot when social distancing is not possible. While on tour, masks are not mandatory and may be worn at the guests' discretion if 2 m social distancing is not possible.
The guests are offered sanitizer before and after signing the digital waiver. Ideally, electronic waivers are signed beforehand at the time of booking, but they can be signed on the guest’s personal devices through the confirmation page. One IceWalks iPad is available.